Help Center
Ordering & Personalization
Frequently asked questions about ordering & personalization.
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- How do I place an order?
- Products available for online purchase can be ordered directly through our website. If additional information, personalization, or cremated remains are required, we'll provide instructions for the next steps after your order is placed. Embellished Art orders may also include optional GPS Journey Tracking, added at checkout once per order regardless of how many Embellished Art pieces are purchased.
- Can I personalize my Tribute Art by Wyland™ piece?
- Personalization options vary by product. Some pieces may offer choices such as artwork, finishes, inscriptions, embellishment, or other personal details. Products offering personalization will identify the available options on their product page.
- Can I work directly with an artist to create something unique?
- For select offerings, yes. Tribute Art by Wyland™ can connect families with participating artists to explore the creation of a personalized piece inspired by a person, story, memory, place, or other meaningful connection.
- Can I see Tribute Art by Wyland™ products in person?
- Selected Tribute Art by Wyland™ pieces can be seen in person at participating Funeral Home Partner and Tribute Art by Wyland™ Gallery locations. Our network is growing — visit Find a Provider to see where you can experience the collection near you.
- How long will my order take?
- Production times vary depending on the product and level of personalization. For Embellished Art, your Memorial Kit is sent within 1–2 business days of your order, and once your Memorial Kit and cremated remains have been received, please allow approximately 2–4 weeks from receipt for completion. Estimated timelines will be provided on the applicable product page or during the ordering process. Custom and artist-created pieces may require additional time.